Product Description
LEVI-S Features: -Material: 100pct Genuine Italian leather.-Beautiful sheared recessed arm.-Seating comfort: Soft.-Seat cushion not include.-Back cushion include. Color/Finish: -Finish: Havana. Dimensions: -Seat dimensions: 22'' H x 72'' W x 39'' D. Collection: -Levi collection.
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Customer Reviews
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By K. Chamberlain
We have just received our new recliner, leather chairs from Luke Leather (custom order). To be fair, the chairs are as good as Luke Leather claims. They are extremely nice quality, good comfort, great looking - we are very happy with the chairs. If I was only rating the chairs, I would give 5 stars.A few words of caution however, I would be wary of ordering from them if you live any significant distance from their office. I would also be wary if you place a custom order vs. stock order. Luke Leather claims to be able to deliver custom orders within 90 days. We waited 6 MONTHS. 6 weeks of this process was with the Shipper, West Express. Obviously, there were lots of errors that occurred with our order. I suspect the first problem was misplacing of our order. Luke Leather had several opportunities to correct the situation or at least give some gesture to us, but he did none of that. It seems like he doesn't watch his orders very closely, and he definitely washes his hands of the order once the Shipper has it. We had to call the Shipper directly several times (after searching ourselves for their phone number) because they never contacted us. During the very last delay, the shipper claimed they didn't have our phone number so they let a truck go without our order. We asked the Luke Leather owner to do something, since it was really his job to ensure the order successfully made it to our house. He had the Owner of the Shipping Company call us to explain why they weren't at fault and that we were only experiencing and additional 1 week delay (it was 2). Fair enough. Luke Leather needed 4.5 months to build the two chairs, so the bulk of this issue began with them. When a customer has been waiting longer than expected, and they ask for help, it seems prudent to do something tangible in an effort to preserve your reputation.I love the chairs, but I would have never ordered from them if I knew it was a 6 month process.
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Levi Havana Italian Leather Sofa by Luke Leather - Sofa
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Product Details
- Color: Brown
- Brand: Luke Leather
- Number of items: 1
- Dimensions: 37.00" h x
87.00" w x
39.00" l,
180.00 pounds
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